Hayley Bardsley, Keeley Westwell & Jackies Roberts from Peter Large Estate Agents in Rhyl are celebrating after becoming an accredited Relocation Agent Specialist.
The accreditation was awarded by Relocation Agent Network and is achieved by completing a comprehensive online training programme, The Importance of Service.
A national network of independent estate agents (of which Peter Large Estate Agents is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.
To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers.
By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to Rhyl, Peter Large guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent Specialist to the Peter Large team, ensures that this process is made even smoother.
Peter Large said, “We take staff development very seriously and Hayley’s, Keeley’s & Jackie’s Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set. Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers.”
Relocation Agent Network’s Managing Director, Richard Tucker said, “Selected by us as the best independent estate agent to represent the Network in Rhyl, Prestatyn & Abergele, Peter Large Estate Agents have proved themselves as the area’s Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service.”
After much debate and speculation, history was made when the UK people voted to leave the European Union. The Margin of victory for the ‘Leave’ campaign was narrow, at 51.9% to 48.1%, the turnout of 72% was high by the standards of recent General Elections. The UK will therefore leave the EU at some point in the next few years, becoming the first member to leave the Union. This came as a surprise to many people. No one really knows what the full impact of this decision will be. Apart from the predictable impact this has had on the strength of the pound and the Stock Market. We may not see any significant changes for a few years whilst the details are worked out.
What will happen to the property market? Interest rates will play a key role. Mark Carney the governor of the Bank of England has stated the UK’s financial system is much more robust than was the case at the time of the financial crisis. Banks are better capitalised and have been stressed tested using scenarios more severe than that implied by Brexit. The next scheduled Monitory Policy Committee is due to meet on the 14th of July and it is likely that the current bank rate will remain on hold at 0.5% and is expected to remain at this well into 2017. The Bank of England have said that they will do whatever it takes to keep the economy on an even keel and that they have the funds to do so.
It may well be that interest rates may fall further to an all time low allowing more first time buyers to enter the market. The fundamentals of the UK property market are that there is a shortage of supply; we live on an island with a limited amount of accommodation and an increasing population. Over a period of time, it is most likely that values and rents will continue to rise. We are members of the Relocation agency network with over 600 offices in the UK. Are immediate network neighbours in Cheshire, Wirral and Shropshire, whilst having seen a slow down prior to Brexit, all report more enquiries and improved sales after Brexit. The message from us is to keep calm and carry on and we intend to do so.
Despite the uncertainties in the property market at the start of 2013 and the lack of confidence of buyers in the residential market place, our commercial department saw a significant increase in enquiry levels for all types of premises across Flintshire, Denbighshire and Conwy.
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…Protecting your investment property Peter Large Estate Agents in association with HomeLet
Peter Large Estate Agents can advise on insurance cover and risk management services for Landlords available in association with HomeLet. HomeLet are insurance and risk management advisors to the lettings industry. HomeLet offer landlords and tenants specialist insurance cover and advice to help protect their investment against any unexpected risks they may face when letting.
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